Safety and security are guest's major requirements when choosing hotels and destinations. (source IH&RA 1999)
We are in a digital and cashless society. Travelers, businessmen and tourists are more accustomed to using the internet to communicate - for payments, reservations, etc. - and now appreciate solution that improve comfort, security and safety during their stay;
Today certain cards, easy to clone, are potential causes of thefts and frauds! several situations could arise where the hotel's business is at risk, i.e.:
- Unattended card (fitness centre, swimming pool, );
- cards called for POS payment; guests that are aware of clonable cards and hotel liability can defraud hotels by making false claims of theft, demanding free accommodation or refunds.
Benefits
To the hotels
denies access to card clones, reduces frauds and thefts;
communicates separates standard of quality and hotel security to guests;
can be used to supply other services to the guests;
uses a variety of smart cards ( multi application ) supplied by third parties and is guest card;
allows faster and more user friendly card management and check in operations;
is autonomous (no PC required ) and virus free;
is easier to place on the reception desk, thanks to compact encoding systems;